1. Who we are

Nestra is a student housing matching platform focused on helping students, roommates, and landlords connect in Ottawa.

If you have questions about this Privacy Policy or how your information is handled, contact us at info@nestrahousing.ca.

2. Information we collect

We may collect information you choose to provide, including:

• Name
• Email address
• Phone number
• School or student status
• Budget range
• Preferred location
• Move-in date
• Lifestyle and roommate preferences
• Housing preferences
• Landlord listing details
• Messages, inquiries, or form submissions

We may also collect limited technical information such as browser type, device information, and basic website usage data.

3. How we use your information

We use the information we collect to:

• Review student and landlord submissions
• Help create better-fit housing matches
• Communicate with you about your profile, listing, or inquiry
• Improve the Nestra platform and user experience
• Prevent spam, fraud, or misuse
• Comply with legal obligations if required

4. How we may share information

We may share relevant information with potential matches when needed to support the housing matching process.

For example:

• Student profile details may be shared with landlords or compatible roommates
• Listing details may be shared with students looking for housing

We may also use trusted third-party services for website hosting, forms, analytics, or communication tools.

We do not sell your personal information.

5. Cookies and analytics

Nestra may use cookies or similar technologies to understand site traffic, improve performance, and enhance the user experience.

These tools may collect general usage information such as pages visited, time on site, and device/browser type.

6. Data retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required by law.

7. Security

We take reasonable steps to protect the information submitted through Nestra. However, no online platform can guarantee absolute security.

8. Your choices

You may contact us at any time to:

• Ask what information we have about you
• Request a correction
• Request deletion of your information, where appropriate
• Ask questions about how your data is used

Contact: info@nestrahousing.ca

9. Third-party links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last updated" date.